Credit & Refund Policy
If you withdraw from a workshop…
At least 10 business days prior to class: you will receive a credit minus 15% OR a refund minus 30%. (85% or 70% of total cost)
9 business days prior to class until 1 business day after: you will receive a credit minus 30%. (70% of total cost)
More than 1 business day after class: you will receive no refund or credit.
Please note that notification of withdrawal must be processed through the website, Informing an instructor does not constitute withdrawal.
If we must cancel a class for any reason, you are entitled to a full refund or, if you choose, a credit in the amount of your payment, to be used for any future GrubStreet class or event.
The refund policy holds regardless of whether the class is sold out or has a waiting list.
In the event of an emergency, we may consider a refund, in partial or in full. These requests are reviewed on a case-by-case basis and must be requested through the office as soon as possible after the class date. Appeals will not be considered outside the given term in which the class transpired.
If you attended an entire seminar, weekend, or multi-week course and found that the content varied significantly from what was outlined in the description, please let us know and we will consider a refund or credit, either partial or in full. We are unable to consider refunds or credits if the experience was “not to your liking,” although we always appreciate thoughtful critical feedback in an effort to improve our offerings.
Credits are valid for seven years from date of issue. They may not be converted into refunds.
Credits, scholarships, and discount codes cannot be applied retroactively to classes that have already been purchased.
Membership benefits are valid for a year after the date of purchase. Membership benefits may not be applied retroactively.
Memberships are non-refundable.
If you decide to withdraw from a class and receive partial credit, you may apply that credit to another workshop, only if that workshop has not yet begun.
If you have any issues or questions surrounding withdrawals, credits, or refunds contact us via email at [email protected]