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Community Updates

Community Updates

Welcome to the New and Improved GrubStreet Website!

Welcome to the brand new GrubStreet website – a place we've lovingly revamped to create a more user-friendly, accessible, and mobile-friendly experience for you.

As you navigate the new layout, we hope you'll find it an exciting and seamless transition from our old site.

Here are a few quick things to help start you off:

First Things First: Logging In

For returning users: remember your previous GrubStreet account? Good news — we've saved all your info and moved it to the new site to make the transition as easy as possible. But here's the catch: you'll still need to create a new password to access your account. Just click the friendly "user icon" at the top right of the homepage, click the link in the text that says If this is your first time on our new site, please set your password, pop in the email you used with us before, and we’ll send you an email to help create a new password.

For users creating a brand new account: simply click the "user icon" at the top right of the homepage, click the link in the text that says Don't have a Grub profile? Make one, add your email and a password, and we'll send you an activation email to access your account.

User Profile Updates

Once you're logged in, we invite you to personalize your experience by completing the My Profile section in your user profile. Filling out your demographic information here is more than just a profile update – it's a significant way to contribute to GrubStreet's mission as this input helps us better understand and serve you and the whole community. In the Newsletter & Groups section, you can also tailor what information you receive from us. Choose what matters most to you and we'll share updates on it.

FAQs

We’re documenting the most common questions/answers related to our new website in our FAQ page here, so be sure to check this resource. We’ll continue to update our FAQ page with more info as we receive feedback and questions from the community.

Other Website Issues or Questions? We’re Here to Help!

New websites are a bit like first drafts; they may need a little feedback and revision. If you can’t find the solution you’re looking for in our FAQ, and you still have questions, experience any issues, stumble across any quirks, or have a lightbulb moment on how we can improve, submit it via our website form or email us at [email protected]. If you’re experiencing a website issue and need assistance, we'll get back to you as soon as possible to help out. Our website support emails are answered Monday - Friday from 10am-6pm Eastern time. Otherwise, any ideas or insights into your experience on the website are invaluable in helping us make this site better for everyone.

As always, thanks for being a part of our community! We can't wait for you to dive in and explore the site, and we hope it makes your writing journey with us even easier and more enjoyable.

Keep reading in this series