Cancellations & Withdrawals
The Student Experience | Cancellations & Withdrawals
Withdrawing From a Class
If for whatever reason you will not be able to participate in the class you have signed up for, please email the GrubStreet office as soon as possible. There is often a significant waiting list for classes, and the sooner we can contact people about an open seat, the greater the likelihood that someone else can participate.
In certain cases you are able to receive a credit or refund, but the amount of the credit/monetary refund will depend on how far in advance you cancel your registration. For a breakdown of our refund and cancellation policy, please click here.
If after the first class you decide it is not a good fit and would like to withdraw, you have one business day to contact the GrubStreet office. We are able to offer partial credits if you withdraw at this time, but if you withdraw any later we cannot offer reimbursements.
Cancellation Due to Low Enrollment
If a class does not meet its minimum requirement of six students, GrubStreet will have to cancel the course. We truly want every class to run, and do our best to ensure that each workshop fills. If we do have to cancel a class, you will be emailed no less than two business days before the start date. At this time you are either able to receive a full refund, or a credit to use towards a future class.
Given Grub Street’s T-accessible location, cancellations due to weather are rare. However, there are usually a couple of severe weather cancellations each winter. In such cases, evening classes will be canceled no later than noon on a given class day, and daytime classes will be canceled by midnight the night before. You will be notified by email, an announcement on our website, and by phone if we haven't heard back from you by 3:00pm that day.
Illness and Emergency Cancellations
Classes may be cancelled by the instructor due to severe illness or emergency. We will email and call you immediately in the event of an emergency.
All cancellations or early dismissals by GrubStreet administrative staff or instructors will be rescheduled. Typically the class is simply extended by one week to meet on the same weekday, but your instructor will get consensus from you and your classmates before committing to this arrangement.
The GrubStreet office is closed on official public holidays, but your class can still meet on those days if your instructor and classmates prefer that. All holiday-related postponements are included in the class description.
For holidays other than official U.S. public holidays, we ask that your instructor and classmates decide whether to postpone as a group. If the class wants to postpone, we can generally accomodate it, but please know that the make-up class may have to take place offsite.